Customer Care

Get in touch

For order assistance, sizing questions or styling support, our team is here to help.

Elara Lane Customer Care

A note from Elara Lane

Whether you need help with an existing order, have a sizing question, or would like guidance choosing the right piece, we welcome your message.

Email hello@elaralane.com.au For order support, sizing questions and general enquiries.
Response Time Within 1–2 business days Our customer care team replies Monday to Friday.

Send a message

Share the details below and our team will respond as soon as possible.

For existing orders, please include your order number so we can assist you more quickly.